The a.c. in our Trac did not work. We took it to a local Chevy dealership here in Columbus 4 times. They could not fix it. Contacted Whitesides. The next day they sent us a loaner car took the Trax to Whitesides. In a few days they fixed the a.c. Many thanks to Ted Showalter. We will continue in the future to buy or lease from Whitesides.
Waited 2 weeks to get an appointment for service on my truck. When I took my truck in, the truck was scheduled for transmission work when the mechanic who works on transmissions was on vacation for a week. Truck sat in shop for over 1-1/2 weeks before anyone even looked at it. I asked for the brakes to be worked on as well, but no one even brought the truck in to look at brakes until after the transmission guy got back from vacation. I had to call several times for updates, because no one called me to update me. I was very disappointed in the timeliness of work and also the communication.