172 Reviews Found
Confirmed Service Customer
Bought two vehicles in May, used and listed as checked out ok. Both had problems off the lot, before I got home, had to come back multiple times at my expense to resolve issues and finally drive my vehicles in September
James S.
NEW MARTINSVILLE
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Confirmed Service Customer
Quick and easy. Notified me in a timely fashion and kept me up to date on extra things needed.
William T.
BARTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Service Customer
Could not have been any more polite and helpful. Love the shuttle service.
David W.
WHEELING
Business Response
Thank you, David. We appreciate the great feedback. Don't hesitate to reach out for any of your vehicle needs, we are here for you!
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Confirmed Sales Customer
Ed Bober's assistance in helping us find the best fit vehicle was extremely impressive and much appreciated. His first class customer service far exceeds any other dealership sales reps that we have worked with in the past.
Paul M.
WHEELING
Business Response
Hi, your wonderful feedback about your experience with Ed mean a lot to us. Please do not hesitate to reach out to us with any vehicle needs!
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Confirmed Service Customer
I was able to buy a car I wanted in a timely fashion with no delays
Robert I.
JACOBSBURG
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Business Response
Thank you for the vote of confidence!
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Confirmed Service Customer
DROPPED MY TRUCK OFF IN THE MORNING FOR A 2:30 APPOINTMENT AND IT WAS FINISHED BEFORE THE APPOINTMENT TIME. GREAT JOB TANNER
Jeri S.
GLENCOE
Business Response
Thank you, Jeri. It is always a pleasure to see you!
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Confirmed Sales Customer
Brad was very knowledgeable with the vehicle of choice and had great customer service. I will recommend to future car buyers.
Kenneth S.
TRIADELPHIA
Business Response
We appreciate your kind words about your experience with Brad. The entire dealership is committed to providing each of our customers wtith a great automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
They went above and beyond to make sure my experience was perfect. Jolynn was wonderful to deal with.
Robert C.
TRIADELPHIA
Business Response
We are so pleased to heara that your experience at Whitesides was wonderful. We appreciate your continued business and look forward to seeing you again soon!
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Confirmed Sales Customer
It was excellent! From the Salesman; Harry Radcliffe to the Financer; Nick Moore, everyone was great! Couldn't have made it any easier form.
David W.
WHEELING
Business Response
Thank you for your glowing review! We appreciate you taking the time to share your experience. We look forward to seeing you again.
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Business Response
Thank you for servicing with us!
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Business Response
Thanks, Bill. It is always a pleasure to see you and we appreciate your continued support.
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Confirmed Sales Customer
Steve Wise was pleasant, respectful and not pushy, made the process fast and easy. Kristin and the team helped me out with a great finance rate on my new Trailboss. Everyone is very welcoming and helpful. There was a huge selection and I will definitely recommend.
Joseph F.
RICHMOND
Business Response
We're pleased to know we have been able to exceed your expectations and Krisen and Steve were so helpful! We appreciate the feedback and look forward to seeing you again soon!
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Confirmed Sales Customer
Brian the sells man was very nice was helpful with all of our questions. Took his time and did not pressure us to buy the car ( which u was happy about )
Betty J.
WHEELING
Business Response
Betty, we are happy to hear tht Brian was so helpful to you and that were tre4ated well.
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
It took an hour and 45 minutes for them to change my oil. that's all they did . oil change and filter change . it cost me $94 ! That is ridiculous, in my opinion, it should not cost that much. The labor was as much as the oil and the filter change. I realize that everything has inflated but an oil change that is almost a $100 is too Much. If you want costumers to return you need to do something about pricing and efficiency. I saw PLENTY OF MEN STANDING AROUND. Not 1 came in to tell me why it was taking so long. I'll be pricing. Services elsewhere. period I could see if they did other things to my car but they did not. They didn't even rotate my tires. They didn't do a 4.Inspecti will be pricing, other services elsewhere.
Amy A.
MARTINS FERRY
Business Response
Amy, We sincerely apologize for the delay in getting your service done on your most recent visit. Unfortumately on that day our oil change techs were backed up. This should have been communicated to you, but unfortunately it was not. We appreciate your continued patronage, and hope that we will see you again soon.
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Confirmed Sales Customer
I had a very easy transaction with my purchase of a brand new Chevy Traverse. Everyone was knowledgeable and respectful and answered all of my questions. I was very comfortable dealing with Anthony.
Joann P.
STEUBENVILLE
Business Response
Hi, your wonderful feedback and rating mean a lot to us.