564 Reviews Found
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
Ease of making an appointment. Timely and efficient service. Courtesy vehicle ride to and from work. I am very satisfied. Whitesides always takes care of all of my service needs. The techs and service personnel are friendly and very knowledgable
Mark T.
SAINT CLAIRSVILLE
Business Response
Thank you Mark. It is always a pleasure to see you!
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Confirmed Service Customer
I had my first oil change since purchasing my vehicle in February and had the service dept check for a squeak in the tire - they were unable to pinpoint the problem but test drove it to see
Jeffrey R.
SCIO
Business Response
Thank you, Jeffrey. we appreciate you servicing your Enclave with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
Somewhat understandable to have to wait but why make an appointment for service if you aren���t taking my car back at the time of the appointment. Also, some dealerships offer car washes, this was the opposite. Dirty footprints all over the inside of my clean truck from the employees. Unacceptable. Why should I have to clean my truck after a service call?
Zachary H.
WHEELING
Business Response
Zac, it is disappointing for us to hear that your experience was anything less than great. Please call me at your earliest convenience so we can make arrangements to rectify the situation.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Thanks! We appreciate your patronage, Nick! And, Thanks for taking the time to leave a review.
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Business Response
Thanks! Always a pleasure to see you!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Sales Customer
Salesman wasn���t very professional and I was never signed up for my gm points program. Wasn���t explained to me that I had to get the wv title done myself. Truck was damaged during the undercoating process.
Zachary S.
NEW MARTINSVILLE
Business Response
Zach...we apologize that you were not enrolled in the GM points at the time of delivery. We are very pleased that you are working so closely with several of our managers to address your concerns. At our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Business Response
Thank you! We absolutely do!! Thank you, and have a fantastic day!
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Confirmed Service Customer
As always, service on my Buick Encore was completed timely and I was on my way home within an hour.
Elizabeth H.
BARNESVILLE
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Went in for an oil change left with a broken part
Molly W.
FLUSHING
Business Response
Molly, thank you for taking the time to talk with us yesterday regarding this. We were pleased that we were able to find the failing part, which was unrelated to your oil change, and get a new one ordered for you. We look forward to seeing you soon and getting this resolved!
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Business Response
Dwain, we are pleased to hear that you appreciated your communication with Brian and are pleased with your new vehicle! We hope to see you soon!
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Confirmed Service Customer
Very little wait time, still no answers to why my car is using 3 quarts of oil between oil changes.
David C.
ST CLAIRSVILLE
Business Response
We're glad everything was completed quickly and to your satisfaction!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Being from out of state,Anthony did a wonderful job getting everything done over the phone. All the leg work was done when I arrived at the dealership which I appreciated
Matthew M.
CANONSBURG
Business Response
We are pleased that Anthony had everything ready for you when you arrived. We strive to be flexible and work with our out of town guests! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I am extremely pleased with the service & how the employees are with your customers. Thank you!
Anita S.
MARTINS FERRY
Business Response
Anita, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.