Thank you for choosing Whiteside Chevrolet Buick GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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took day off to get service done -made appointment to get oil changed , tire rotation and brakes also left sheet when dropped off stating the same. brakes were not changed tech said he could not get a hold of me ( I had no phone service) after speaking with tech at 230 he stated it was too late to do brakes. I cant take another day off to get them done
Michael, thank you for bringing this to our attention and we appreciate being able to discuss this with you. It is our policy not to do any work on a vehicle without getting an estimate on price and your consent. Unfortunately, after several attempts, we did not connect with you early enough in the day to get the brake work completed. Our offer is still open to come and pick up your vehicle to get this work completed for you, so you do not need to take any additional time off work. Please let us know how we can further assist you.
Took my vehicle in for a inspection and tire rotation I believe the tires was not rotated due to the fact that left rear was under weight when I took it In and so when I checked them afterwards the same tire was still at same pressure. But was charged for the work. Makes me wonder if inspection was done properly.
Raymond, thank you for bringing your concerns to our attention. We have attempted to reach you several times regarding this but have been unable to get through. Please contact us so that we can properly address your concerns.
Was robbed of $522, was told they couldn't find anything from what it was originally brought in after keeping it for 4 days, even with a very detailed list of everything the car was doing, then when I drove the car home it was doing exactly what I said it was. I left a message with the service center and no one called me back. I'm still in the same place I was with $522 less.
Kellee--thank you for your feedback. We also appreciate you taking the time to talk to us and discuss this. We understand that the issues you indicated are not currently present and appreciate your commitment to return to us if/when they do recur so that we can properly address them. Thank you again and we look forward to seeing you again.