545 Reviews Found
Confirmed Service Customer
The dealership is amazing. Parts and services had my vehicle for a month.
Eddye W.
NEW MARTINSVILLE
Business Response
We are happy to hear that you are so pleased with our dealership, and although your vehicle repairs were extensive, we were happy to provide you with rental transportation so that you were not inconvenienced.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Vehicle serviced quickly and service advisor was top notch
Craig H.
RAYLAND
Business Response
Thank you for your kind words. We appreciate your patronage and are glad that it was a good experience.
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Confirmed Service Customer
Harry was excellent! He even came in on his day off to show us the car. Our experience was fantastic and we will definitely be back!
Amy B.
WHEELING
Business Response
Thank you for your glowing feedback! We are so happy that you had an exceptional buying experience at Whiteside and with Harry! Do not hesitate to reach out with any questions or vehicle needs.
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Confirmed Service Customer
I am on the road often from Louisiana. I booked a 5000 mile maintenance inspection/oil change while in St Clairsville. Roger handled all paperwork & shop did an amazing job.
Corey C.
JENNINGS
Business Response
Thank you, Corey! We are pleased that your experience was so positive! Do not hesitate to give us a call next time you are in town or need maintenance.
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
The service writer was good and professional. The prices were very high for a customer who purchased the car new from you. In this case it should be discounted.
Garfield M.
SAINT CLAIRSVILLE
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Confirmed Sales Customer
Ed was a pleasure to deal with. I've never had such an enjoyable experience buying a vehicle before.
Robert S.
PROCTOR
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Bought a vehicle then said failed safety inspection got to test drive a vehicle said vehicle was to small drove off with the vehicle I wanted
Larry C.
BRIDGEPORT
Business Response
We are pleased that we could get you into a vehicle that you were happy with. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The fellas in the service department are always friendly and efficient. I’m happy to use Whitesides for all of my service needs!
Alisa R.
BETHESDA
Business Response
Hi there, thank you so much for your positive comments about Whiteside Chevrolet Buick GMC!
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Confirmed Service Customer
Treated like I matter to the dealership
Johnny W.
SAINT CLAIRSVILLE
Business Response
Thanks, Johnny! You do matter to us!!
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Confirmed Service Customer
Tanner Nemeti took care of us and he was excellent. He made sure we understood what was going on and helped us to place an order for an item we needed. Great overall experience!
Lisa S.
SHADYSIDE
Business Response
We are very happy to have provided you with such a positive experience!
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Sales Customer
First day we test drove vehicles and filled out a credit app and got what I thought was rough estimate of trade in and vehicle payment. Next day the deal was done on the numbers the day before , we didn’t get a chance to negotiate price or trade in value the whole thing was rushed and I felt pressured and for some reason I made the deal probably costing myself money.. the whole process needed slowed down. I’ve bought 8 new cars from Whiteside’s of st Clairsville and this is the first time I feel I got the short end of the deal
Erin M.
NEW ATHENS
Business Response
Thank you for your feedback. We also appreciate your time talking with us regarding your specific concerns about feeling rushed. We certainly do not want to rush anyone into such a large decision, yet we also want to be efficient and respectful of your time. Please do not hesitate to reach out should you have any questions or converns.
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Confirmed Service Customer
Never checked tire pressure. all were different, one was low one was high other two were okay
William T.
BARTON
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Confirmed Service Customer
The guys were friendly and fix my car in a timely manner…Thanks!
Yvonne M.
BENWOOD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Business Response
We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Always excellent service will not deal anywhere, but Whitesides!
Charles M.
ZANESVILLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Had my truck for 16 days. Charged me 136 dollars to quote me a new transmission would be 5100 dollars plus tax.
Jordan C.
CAMERON
Business Response
We appreciate your feedback regarding your most recent visit. As with most dealerships we do charge a diagnostic charge since it requires time and expertise from a certified technician, and we do work to keep our pricing competitive. Do not hesitate to reach out to us on any needs for your new vehicle. We are here for you.