Customer Reviews

Routine service completed as expected and timely

We are related to one of the biggest dealerships (multiple ones), yet we always get a better deal at Whitesides. Ted gives us such fair deals that we don’t feel there is a need to haggle over his deals.

Overwhelming great! Love the community support! Will recommend to all!

Excellent service!

The service department was great! Was quick and easy pro

Did more than I asked for. No extra chRge

Jolynn was awesome to deal with… just hope the service department is as well

Whitesides is the BEST!!

I made an appointment 2 weeks prior because my check engine light was on. At that time it was confirmed I have a 2015 diesel pickup. At the time of my appointment I was told let me check we may NOT have a diesel technician here . The guy came back and said yes they did. Then another guy comes out and says I should play the lottery that todays my lucky day. I asked why. He said we have a diesel tech here . I said what ? You mean there may not have been a tech? I made the appointment you know I have a diesel truck, if there hadn’t been one I would have been a mad son a gun !!! Definitely not what I wanted to hear. They then did fix the truck

It was a great experience from start to finish! Bud answered all my questions and made sure I left the lot a happy customer. I’ll be back!

It’s was okay

It was a good experience. Everyone friendly and negotiable.

Totally satisfied with my experience and Dan Decrease as the technician that did a 100% totally satisfactory job!

Friendly and fast !

Henry in your service dept was great he waited till i could get there to pick up my truck, Thanks Henry

Courteous and professional service as always. Very happy to have my maintenance done with you.

They changed my oil in a timely manner

I am very unhappy. I do not agree with your slogan It pays to drive to Whiteside and I do not think ALL of the people I am going to share with will either. The salesman called on Monday to say the vehicle was ready but he was off on Tuesday. I said Wed. at ll oclock and he said OK. When we got there he said he was leaving. The day or time did hot matter to us. Someone else would go over all the details with us. He sold us the verhicle, it was his job.. Secondly, when the girl tried to switch Sirius radio from our car to the new one she could not get it to work. She would have him call the next day. NOT I called him and he said we had never discussed Sirius NOT true I have it in my car now and have it for several years. That is all we listen to. He said he would have her switch our subscription to new vehicle and we would get 3 free months. His answer go to Best Buy and get a box to attach to radio. Salesman at BB said they had no such thing. So now I am very upset every time I get in this vehicle and there is no music which happens to be very important to me. I have learned 2 very valuable lessons FIRST DON'T NEVER EVER trust a car salesman. SECONDLY a seller will be willing to do everything for you until you sign on the dotted line. Then FORGET you. I hope all the other promises going forward will be honored. I doubt that anyone will read this or even care but at least I have expressed how I feel.

Steve helped us find the perfect used car for us. It’s in excellent condition and had low miles so it should serve our needs for many years!

Very nice professional guys. Troy waited on me. He was the best. They gave me a ride home which I appreciated. Didn't want to wait 3 hours. My car is up and running!!