it was timely, fair prices, and the service rep was kind and explained everything they do. I drive for an hour to get my truck serviced there every time bc of the organization, timeliness, customer service, and trust! This is truly a top notch service center
The person I dealt with was very nice and personable, however the phone operator kept sending me to the wrong department.. I was broke down and my phone was almost dead, she kept putting me on hold and nobody answered the phone
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon! We do apologize that your phone call was misrouted, I am sure that was frustrating when you needed immediate assistance. We hope to see you again soon.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jolyn Peshek is an absolute pleasure to deal with. She bent over backwards to make sure I got the best deals and didn���t I���ve away in a beautiful new Terrain. She is professional and friendly. She makes her customers feel special and important.
Jolynn and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had 21 point inspection would have liked to have copy so I know the measurement of my brake pads, I got a form in the past, I asked for one and was told if they were out of measurement the tech would have told them, so I guess I use the guessing game.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We apologize for the delay in getting your vehicle repairs completed within your time expectation. Keep in mind for future visits that we do have a complimentary shuttle service that is available to take you home, to work or the mall while we are working on your vehicle. Donald, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
My service appointment was 11-9-20 not 11-10 as stated in email you sent me. My car has been in the shopping for a shifting issue multiple times and has yet to be fixed. I would not recommend Whitesides service department to anyone!!
Sales person Jolynn Peshek was very nice and showed me two vehicles. Gave me a very good price for the vehicle I bought.. She even test drove the car with me. Only had the car one day and had to take it back to Whitesides to get checked out engine check light cam on they found the problem and fixed it.