474 Reviews Found
Confirmed Service Customer
The person I dealt with was very nice and personable, however the phone operator kept sending me to the wrong department.. I was broke down and my phone was almost dead, she kept putting me on hold and nobody answered the phone
Lori D.
BARTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon! We do apologize that your phone call was misrouted, I am sure that was frustrating when you needed immediate assistance. We hope to see you again soon.
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Confirmed Service Customer
It was a very short visti and the Trax runs well. Will be back. Everyone I talked to was nice and courteous.
Janet G.
HOLLOWAY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
We wanted an Acadia RT4 and Dereck searched until he found just what we wanted and picked it up for us.
Frederick C.
BARNESVILLE
Business Response
Thank you!
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Confirmed Sales Customer
Jolyn Peshek is an absolute pleasure to deal with. She bent over backwards to make sure I got the best deals and didn���t I���ve away in a beautiful new Terrain. She is professional and friendly. She makes her customers feel special and important.
Melissa P.
DILLONVALE
Business Response
Jolynn and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Business Response
Thank you!! We look forward to your next visit! Take care!
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Business Response
Thank you for your feedback. We look forward to seeing you again soon!
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Confirmed Service Customer
Thanks for your help with everything the good service
James S.
SHADYSIDE
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Whiteside Chevrolet Buick GMC and we hope to see you again.
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I had 21 point inspection would have liked to have copy so I know the measurement of my brake pads, I got a form in the past, I asked for one and was told if they were out of measurement the tech would have told them, so I guess I use the guessing game.
Elmer R.
WHEELING
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Confirmed Service Customer
Over 6 hours to do a job that I was told would be less than 2 and didn���t even offer a car to drive. Sat there all day.
Donald M.
SUMMERFIELD
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We apologize for the delay in getting your vehicle repairs completed within your time expectation. Keep in mind for future visits that we do have a complimentary shuttle service that is available to take you home, to work or the mall while we are working on your vehicle. Donald, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
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Confirmed Service Customer
My service appointment was 11-9-20 not 11-10 as stated in email you sent me. My car has been in the shopping for a shifting issue multiple times and has yet to be fixed. I would not recommend Whitesides service department to anyone!!
Michelle B.
SHADYSIDE
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Confirmed Sales Customer
Sales person Jolynn Peshek was very nice and showed me two vehicles. Gave me a very good price for the vehicle I bought.. She even test drove the car with me. Only had the car one day and had to take it back to Whitesides to get checked out engine check light cam on they found the problem and fixed it.
Larry Z.
LAFFERTY
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Whiteside Chevrolet Buick GMC and we hope to see you again.
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Confirmed Service Customer
Easy to work with & flexible. So kind & my car looks
Allie L.
UHRICHSVILLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
Staff was friendly and helpful. They explained what was entailed with the recall and was done when promised.
Rusty C.
JACOBSBURG
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
My appt was at 9 am to check on the engine light that came on. At 10:15 I went to see what they had found and my vehicle had not even been taken back yet to hook up to the computer just to find out what the code was. If I had been told they were running behind I could have had my wife come pick me up As we only live a mile away. Just a matter of communication.
Jim B.
ST CLAIRSVLE
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