Thank you for your feedback and for taking Shawn's call this morning to discuss your concerns. We wish you well as you move out of state and with your new dealer. Should you need anything at all from us, do not hesitate to reach out.
Very detail explanation about the new vehicle and additional items it has. Also questions asked to make sure this was the right choice. NO forced sale attitude. Was a conversation. Picked up unit as promised auto was completed to specs and ready to drive.
Had an appointment, when i called about picking up my truck service man stated the appointment only was to get me in that day not that much hey would begin working on it then. They were able to complete the job on time though which was a super big help !
We are disappointed to see that you had a less than stellar experience with your recent service appointment. Our Service Director, Shawn, left you a voicemail and would like to learn more about what happened. Please contact him directly at 740-699-2456
I HAD MY BUICK IN FOR A/C REPAIR AND WAS NOT SATISIFIED WITH RESULTS ON 8-31-22. SHAW CROW CALLED ME TO SAY THAT THEY SHOULD HAVE CORRECTED THE PROBLEM THE FIRST TIME.-------BRING IT BACK!!!. THIS TIME IT WAS DONE CORRECTLY.--------- GREAT JOB. THANKS SHAW FOR CORRECTING THIS PROBLEM.
Thank you for your feedback regarding your recent service visit. The Service Director left you a voicemail trying to determine what paperwork you were missing. Please call him directly at 740-699-2456 so we can discuss this.