558 Reviews Found
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
Was this review helpful?
Confirmed Service Customer
Love the sales people and service department.
Elizabeth D.
WHEELING
Business Response
We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
My vehicle was taken back within a few minutes and was serviced and returned before I less tan a half hour. Fantastic service experience!
David H.
WHEELING
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Confirmed Service Customer
Whiteside has been our dealership for many years. All around the best in sales and service. Highly recommend to all our family and friends.
Richard C.
MARTINS FERRY
Business Response
Thank you for choosing Whiteside Chevrolet Buick GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Brian was very courterus and did everything he said he would. The car was ready when I wanted it and he went over everything so I could understand it.
Mary M.
NEW MARTINSVILLE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Steve Wise , Nick Moore and Sam are real professionals. They make sure the customer understands everything. These guys work hard for their customers. Great buying experience.
Linda W.
QUAKER CITY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Incredible experience. Ed was great and answered all my questions!
Jon B.
WHEELING
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Hi, thanks for taking the time to leave a review.
Was this review helpful?
Confirmed Service Customer
Excellent as always, very good records of past services too stay on top of filter changes and what it takes to keep GM #1
Phillip H.
ST CLAIRSVLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
took day off to get service done -made appointment to get oil changed , tire rotation and brakes also left sheet when dropped off stating the same. brakes were not changed tech said he could not get a hold of me ( I had no phone service) after speaking with tech at 230 he stated it was too late to do brakes. I cant take another day off to get them done
Michael O.
FLUSHING
Business Response
Michael, thank you for bringing this to our attention and we appreciate being able to discuss this with you. It is our policy not to do any work on a vehicle without getting an estimate on price and your consent. Unfortunately, after several attempts, we did not connect with you early enough in the day to get the brake work completed. Our offer is still open to come and pick up your vehicle to get this work completed for you, so you do not need to take any additional time off work. Please let us know how we can further assist you.
Was this review helpful?
Confirmed Service Customer
Service department was very helpful and friendly
James H.
WOODSFIELD
Business Response
Thank you again for choosing Whiteside Chevrolet Buick GMC and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Took my vehicle in for a inspection and tire rotation I believe the tires was not rotated due to the fact that left rear was under weight when I took it In and so when I checked them afterwards the same tire was still at same pressure. But was charged for the work. Makes me wonder if inspection was done properly.
Raymond M.
NEW ATHENS
Business Response
Raymond, thank you for bringing your concerns to our attention. We have attempted to reach you several times regarding this but have been unable to get through. Please contact us so that we can properly address your concerns.
Was this review helpful?
Confirmed Service Customer
It was pleasant. Not rushed or pushed into anything. When we found the vehicle we liked it was quick, easy, and very affordable. Thank you Kristen and Trisha!!!
Brian J.
TRIADELPHIA
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Was this review helpful?
Confirmed Service Customer
Was robbed of $522, was told they couldn't find anything from what it was originally brought in after keeping it for 4 days, even with a very detailed list of everything the car was doing, then when I drove the car home it was doing exactly what I said it was. I left a message with the service center and no one called me back. I'm still in the same place I was with $522 less.
Kellee B.
SAINT CLAIRSVILLE
Business Response
Kellee--thank you for your feedback. We also appreciate you taking the time to talk to us and discuss this. We understand that the issues you indicated are not currently present and appreciate your commitment to return to us if/when they do recur so that we can properly address them. Thank you again and we look forward to seeing you again.
Was this review helpful?
Business Response
Thank you Brent! We recently expanded our Saturday hours in Service to 9am-4pm for your convenience! Glad you are enjoying it!
Was this review helpful?
Confirmed Service Customer
Even though they were very busy, my vehicle was taken almost right at the appointment time and finished within 3 hours. Definitely faster than other times and what I expected for this visit.
Justin M.
MOUNT PLEASANT
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
1 hour and 45 minutes is much too long for an oil change and tire rotation.
Donna F.
WHEELING
Was this review helpful?
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!