The a.c. in our Trac did not work. We took it to a local Chevy dealership here in Columbus 4 times. They could not fix it. Contacted Whitesides. The next day they sent us a loaner car took the Trax to Whitesides. In a few days they fixed the a.c. Many thanks to Ted Showalter. We will continue in the future to buy or lease from Whitesides.