Amazing experience! Clean environment, friendly staff, small touches with snacks and coffee in the waiting lounge. The men went above and beyond to look into our warranty services and assure services were covered. They clearly went over what needed fixed and what our out of pocket expenses would be prior to completing any work. The only grip I would have is the time management, very slow and in need of more local courtesy transportation.
Factory set price for purchase and installation of fog lights!!!! Discrepancy in price, after refusing to pay the $600.00 plus amount and going upstairs to speak with someone with authority the price quoted and website checked the price was honored. The reason increased price was stated to be because it took longer to install than anticipated. Certainly to be absorbed not by the customer. Also the air condition was not checked which was on the work order.
They finally fixed the problem or so we hope after 3 months and 4 different visits. The service department refused to give me a rental vehicle while they had my vehicle and I ended up missing a day of work because of it.
Got an oil change at dealership.Drove home,about 4 miles, and checked oil dip stick the oil level was only 1/3 full. Truck was on level ground and I checked it 4 more times and got same results, back in the day when you got an oil change the oil stick would read full after an oil change . So I had to make special trip to auto parts store for a quart of oil, I think the next time it needs changed I will just do it myself
Did not fix the broken stud I asked you to fix instead you put two sets on the front that I didn’t need and charged me for changed my oil and didn’t reset the life meeter. Charged for for an alinement that should have been covered by my warranty and the truck still bounces
Grand Parents and Parents buy their vehicles from Whitesides. This is my first purchase from there and I will be back in the future, Dave and Micaleen were extremely help. I love and am enjoying my new Colorado,