Confirmed Sales Customer
I brought my dad down on a Saturday morning September 2nd we were greeted with a friendly welcome from Ed Bober who ended up being the salesman who sold my dad a 2023 GMC terrain the over all experience was great didn't feel pressured into anything the finance guy Nick was also very professional... my only negative thing to say is my dad purchased the under coat rust prevention package he dropped his Terrain off on Friday September 8th to have that work done they said it might be done that evening my dad said I'll just come back the next day on Saturday ok it'll be ready we'll we drove 50 miles 1 way walked into the service department there was 4 guys sitting around doing nothing while promised work wasn't complete I'm usually not the 1 to complain but issues don't get fixed in a company if someone isn't aware of them right? Other than the issue with the undercoat rust prevention work being promised to be done and it wasn't on said day just to make it clear the salesman Ed Bober was great and had nothing to do with work not getting done thanks dad loves his new Terrain
David S.
SENECAVILLE,
OH
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Sales Customer
It was an excellent experience. I had the best salesman in the world!!!!!! BRIAN BELL
Confirmed Sales Customer
Jolynn and Nick were awesome with getting us exactly what we wanted!
Confirmed Sales Customer
Overall it was good Harry my salesman want above and beyond to help me.