Everyone was nice and helpful. They even stayed late on a Saturday to finish my truck while I waited. The tech was nice about it when he gave me my keys. Great service as well as great treatment from the sales department and parts department.
From the day I purchased car to day I picked up was 4 days. In that 4 days they did nothing to car. When I picked up it was not detailed the inside was filthy and still is. I took car back for things to get fixed and they had it from Thursday nite till Monday afternoon and did not take care of all promised work
When making an appointment time there should be a reasonable wait time to get into the shop to start the work. I do not call a two hour wait to get into the shop a reasonable time. Also if there is to be a wait passed the appointment time it would be nice to notify the customer of the wait and the reasons therefore. One more thing. If you are not going to meet the charges that are posted for an installation, on your web site, then they should not be posted as such. Also why does the customer have to pay to have a work order written up?