422 Reviews Found
Confirmed Service Customer
Well, I have had my vehicle there twice now for an antifreeze smell from under the hood and the can’t seem to find where it’s coming from. Said they pressure tested it and couldn’t find a leak but the smell of hot antifreeze is still there. Would love to have this fixed ASAP. It’s crazy to have a $100,000 invested in this vehicle that has this problem and they can’t seem to figure it out. Even after we left the dealership this last time we could still smell it. Very frustrating. Then we were left without a vehicle to drive for 6 days without being offered a rental or something to drive in the mean time. I just want this problem fixed!!!
Larry W.
GLEN EASTEN
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Confirmed Service Customer
I just wish they would have told me that I would be waiting from 830 - 12 on my car. I would have had someone come pick me up.
Haley H.
WHEELING
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Staff was very nice, some difficulty on the time it took to complete the job. Had to replace the item needed, twice,
Virginia B.
BARNESVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
I feel like there are to many salesman so its more or less a competition between them wish it was a little more in a personal level I feel like buying a new vehicle is a very personal experience and salesman should have a little more situational awareness instead of just trying to get a sale but Besides there being to many people trying to sell you a vehicle it was overall a good experience
Amber W.
EATON
Business Response
Thank you for your feedback. We are pleased that we were able to assist you and trust that you received that personal service from Steve. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
the salesman was knowledgeable and followed through with everything. Always kept us informed about our purchase.
Mark L.
TRIADELPHIA
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Thank you! We appreciate your excellent review!
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Confirmed Service Customer
My truck went for an oil change and tire rotation on a Saturday. It was done within 45 minutes. Short wait. I had a tire light come on while driving home, which is an hour from Whitesides, checked the tires and didn't seem to be anything wrong with them. Called first thing Monday morning and they got me that day to fix the problem, which was a sensor. Henry is usually who I deal with in the shop, he's always kind and easy to talk to. Tammy is my go to when I need something and I've never met her in person, however she's always been kind and helpful to me. Thank you both.
Bradley H.
GLEN EASTON
Business Response
Thank you for your shout out to our team members who assist you! It is always a pleasure seeing you.
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Confirmed Sales Customer
It was a pleasant experience from the time we walked in the door. Our salesperson Jolynn was fabulous, I have already shared the experience on Facebook with my 975 friends. Will definitely buy there again.
John L.
WHEELING
Business Response
We appreciate your feedback and sharing your experience with your friends. We will be sure to pass the word on here as well. If you need anything at all, please do not hesitate to reach out!
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Confirmed Service Customer
Was quoted for 100 dollars less than what we were charged. Was told that they forgotten to order our mirror and took over 2 months to get it repaired.
Brian H.
BRIDGEPORT
Business Response
Thank you for taking time to leave a review and share your concerns about the amount of time that it took to repair your vehicle. We apologize for the delay in getting your mirror replaced and the incomplete repair quote.
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Business Response
Thank you! We look forward to seeing you again soon.
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Always excellent service at Whiteside they have my complete trust when my car is in go service
Charles M.
ZANESVILLE
Business Response
Thank you, Chuck. Always a pleasure to see you!!
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Confirmed Sales Customer
Brad was able to get the exact vehicle I wanted!
Edward S.
BRIDGEPORT
Business Response
Excellent!!! We are so happy to hear that you were able to get your dream car!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Sales Customer
Michalene went above and beyond to help me out with my new purchase.
Rita O.
BELLAIRE
Business Response
We are happy to hear that Michalene really helped you out! Do not hesitate to reach out if you need anything further.
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Confirmed Sales Customer
As always, quick to deal with. Brad got the deal I wanted done!
Terry W.
MARTINS FERRY
Business Response
Thank you for taking the time to leave a review and let us know your experience with Brad. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
received what I wanted on my trade and was treated very well.
Barbara C.
BRIDGEPORT
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
This was by far the best. Very clean comfortable lounge, terrific employees and fast work to get it done. they explained everything in detail. We couldn't ask for better service.
Gregory T.
SALESVILLE
Business Response
Thank you so much for your stellar review! We appreciate this and look forward to seeing you on your next visit! If you need anything further please do not hesitate to reach out.