Confirmed Service Customer
Went for oil change. Usually a tire rotation also but was getting new tires next day. Told service guy and he said he could sell us tires and quoted them. I declined . I left car there and went back to work. They called and said I needed air and cabin filters at $59 each and antifreeze flush for $189. I declined all . So I stopped on way home and got filters for total of $49. I watched you tube how to change cabin filter.Whiteside always did everything for me do it was my first time. When I took glove box out , the screw from cabin filter was missing, guess the forgot to put it back when they told me my filter was full of hair. Also checked with a mechanic and they , not one of yours said antifreeze flush didn’t need done till around 75,000 miles. So that was my experience there today. Also asked if new tires included free rotation if purchased there? He said no. So if each rotation was guessing $25 to 30 each time and over life of tires every 5k miles I would spend additional $250 to 300 extra .I purchased them elsewhere and they rotate for lifetime of the tires FREE. Th Hal’s for listening.
Frederick C.
BARNESVILLE,
OH
Business Response
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