Confirmed Service Customer
I brought the car in for a service appointment, oil change, and to diagnose a p0420 check engine light code, they didn't change my oil, but also did not charge me, but also said they couldn't see any codes in the computer but my handheld code scanner shows codes stored in the ecu 3 months back. Yet get told all my tire pressure sensors are bad but they are not because i just had all my tires changed two months ago and sensors replaced too. Left the dealership, light back on. I spent 153 bucks for nothing. Probably won't return, this isn't the first time, they were unable to find a coolant leak too, yet I removed the splash guard found water pump leaking, had that fixed too. Seems after covid service is lacking they don't even do weekend service anymore and i work all week 9-5 with a 1 hour drive so it's not like I can just miss work all the time. Shame really as I had good experience there until recently.
Ronald W.
BELMONT,
OH
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
excellent service , friendly service people, explained the problems
Confirmed Service Customer
Pretty quick with the oil change tire rotation an 5 point inspection
Confirmed Service Customer
Service updated me promptly as to issues found and corrective action needed. Made me aware when vehicle was repaired and could be picked up.