Confirmed Service Customer
I did not have service done at your dealership on 2/23/24. I have bought all but one car there since my 30's and I am going to be 70 this year and will not be dealing there because of the service that I got and attitude and down right lies from the body shop. I was told there is a check that needs my signiture there and yours but have not been contacted yet. This infor is from my insurance company. I have never ever had service like that in my life at Whitesides. Thank God you have Henry and the other older guy there I forget his name because the body shop even sent my car out with me and they had damaged my tire. Henry took very good care of me like they have for all these years. We are going to buy a new car and a new truck in June and it will not be from Whitesides.
Sindy M.
FLUSHING,
OH
Business Response
Sindy, we appreciate your comments and taking the time out of your schedule to speak with our Fixed Operations Director regarding your experience with out Body Shop. We completely understand your frustration and are addressing the concerns you brought up so that they do not recur. We do value your business and apologize that this most recent experience was not up to the Whiteside standard.
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