455 Reviews Found
Confirmed Service Customer
well satisfied with service and the people I've dealt with.
Larry D.
CAMERON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful!
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Confirmed Service Customer
Very fast and freindly would reccomend highly
Gary K.
STEUBENVILLE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
It went smooth and finished sooner than I thought,thank you!
Sharon C.
NEW CUMBERLAND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience!
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Business Response
Carol, we are pleased to hear that Brian was so helpful to you in your recent vehicle purchase. Please do not hesitate to reach our for any of your vehicle needs.
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Confirmed Service Customer
I love that I can schedule on the Buick app for my oil changes. When I got there for my appointment they treated me so well and I will defiantly come back.
Karen C.
QUAKER CITY
Business Response
Thank you, Karen. We are happy to hear that the app works so well for you and is so convenient! Do not hesitate to reach out for any of your vehicle needs. We are here for you.
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Confirmed Service Customer
The parking there is awful. I will think twice before putting my truck in jeopardy going to the service dept. My wife changed brands and dealerships so she wouldn't have to try to park in your terrible parking.
Finley M.
GLEN EASTON
Business Response
Finley, We can appreciate your concerns regarding the parking at our service department. We do work diligently to keep the front area cleared out so that customer's have a convenient parking area. Additionally, if it is more convenient you can also park on our sales lot and one of our service advisers will gladly take care of you. We regret that you have chosen to switch brands because of our parking.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful!
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Confirmed Service Customer
It took an extra day to get my vehicle back but that was OK because the manager was not pleased with the paint job that was done so she wanted to have it redone. excellent customer service.
Bill N.
ST CLAIRSVLE
Business Response
We appreciate your patience while we made sure that the paint was done properly and to your satisfaction. We strive to provide you with an exceptional experience.
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Confirmed Sales Customer
Staff friendly and helpful and went above and beyond.
Karen G.
POWHATAN POINT
Business Response
We are so happy to hear that you were pleased with your experience with Harry and the Whiteside team!
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Confirmed Service Customer
Service department is not friendly at all. I went in several times and just get ignored. No one ever greeted me each time I came in. I was told I was going to get a sample of the bad fuel and was lied to and excuses were made. Service guy would not even ask to see if they had a loaner while I waited to get $1,000 worth of labor done on my truck. No way would I run a business in that way or have workers like that in my service department, period. I called and can’t ever get any help over the phone. I’m driving in from out of town and can’t even get an answer if my truck is ready. I’m not sure if this is how things are just done up here, because I’ve never been treated like that in a dealership while I bring in a $100,000 vehicle to be worked on for that much labor cost. I’ll be making sure others know how my experience was here you can bet that.
Marcus W.
PALESTINE
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Confirmed Service Customer
Service didn’t take long. Staff was very nice.
Frank Z.
DILLONVALE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Sales Customer
Fantastic services, great people, and a friendly environment. I will continue to buy from here and will always recommend them to anyone looking for a new or used vehicle!
Cody L.
BELLAIRE
Business Response
Thank you so much for your kind review Cody! We appreciate you purchasing your vehicle from Whiteside and your endorsement! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Fast, efficient , friendly. you know your car will be in good hands going to Whitesides. Mark was very friendly and funny. Easy to talk with.
Diane C.
WHEELING
Business Response
We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave a review and the shout out to Mark! Do not hesitate to reach out if there is anything further we can do for you.
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Confirmed Service Customer
I did give high ratings because they did a very good job. The reason I could not give an excellent rating is because I received an estimate on December 9th and the vehicle was not repaired until June 1st.
Margaret E.
CADIZ
Business Response
Margaret, thank you for the kind sentiment. We can appreciate the frustration with the amount of time it took to repair your vehicle. We have recently hired a couple new technicians are working to shorten this timeline. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Was very happy . They took good care of me. Very professional.
Brian B.
WHEELING
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Each person I have interacted with at Whiteside has been friendly, professional and helpful. Customer satisfaction seems to be a top priority which I appreciate.
Lynda S.
MOUNDSVILLE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
had oil change and other things wait time wasnt very long,and they were very polite
Carol C.
BELLAIRE
Business Response
Thank you Carol! We are pleased that we could get you in and out in a timely manner and the experience was pleasant. Let us know if you need anything further.
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Confirmed Service Customer
The dealership is amazing. Parts and services had my vehicle for a month.
Eddye W.
NEW MARTINSVILLE
Business Response
We are happy to hear that you are so pleased with our dealership, and although your vehicle repairs were extensive, we were happy to provide you with rental transportation so that you were not inconvenienced.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!