Confirmed Sales Customer
First day we test drove vehicles and filled out a credit app and got what I thought was rough estimate of trade in and vehicle payment. Next day the deal was done on the numbers the day before , we didn’t get a chance to negotiate price or trade in value the whole thing was rushed and I felt pressured and for some reason I made the deal probably costing myself money.. the whole process needed slowed down. I’ve bought 8 new cars from Whiteside’s of st Clairsville and this is the first time I feel I got the short end of the deal
Erin M.
NEW ATHENS,
OH
Business Response
Thank you for your feedback. We also appreciate your time talking with us regarding your specific concerns about feeling rushed. We certainly do not want to rush anyone into such a large decision, yet we also want to be efficient and respectful of your time. Please do not hesitate to reach out should you have any questions or converns.
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