421 Reviews Found
Business Response
Thank you, Bob. Always a pleasure to have you in the area!
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Confirmed Sales Customer
Overall, satisfied with vehicle, but not sales experience. Sales person posted photo of myself on the internet after being told not to. Also, I was charged a $20.00 temporary tag fee, and didn't get one. Called and left 2 messages with finance concerning this and then also spoke to my sales person and was told that I would be refunded the $20.00, but still haven't received it and it has been 2 weeks since speaking with them.
Kimberly W.
BARNESVILLE
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Confirmed Service Customer
Made an appointment and they took me in right on time. Had mud guards installed in and out in 45 minutes $51
Ronald H.
BRIDGEPORT
Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Sales Customer
I had the experience of dealing with Brad .He was the salesman.He was great!I came all the way from Alabama and the experience went smoothly!Thanks Brad!!!
Tonya B.
BOLIGEE
Business Response
Hi, your wonderful feedback and rating mean a lot to us.
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Confirmed Service Customer
I was scheduled to have my oil change on my Chevy Spark. They took me in right away; changed the oil and rotated my tires. The gentlemen who work at the service desks when you enter the building are so polite and help you with anything you need.
Sandra M.
BELLAIRE
Business Response
thank you Sandra! We really appreciate your kind feedback both about the service performed as well as our service team members!
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Confirmed Sales Customer
I walked in and Jolynn Peshek already knew what I needed. She showed me the truck of my dreams. And I know that was the one. She does a great job with what she does. She helped me from the start to the end. And I walked out with the keys for my new truck, and I drove off.
Bryce G.
BARNESVILLE
Business Response
Bryce, we are so pleased to hear that Jolynn was so helpful to you and that you got the truck of your dreams! Enjoy!!!!
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Confirmed Service Customer
Even after having difficulties with the warranty company and having to bring my vehicle back twice, Roger the service writer made the experience great and went above and beyond with everything.
Kayla P.
BELMONT
Business Response
Kayla, we were happy to have your issue resolved and that Roger was so helpful to you! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My 2019 GMC Duramax was in need of service. I was informed it could be up to 2 weeks before my truck was even looked at which I thought to be unacceptable. I was informed they were down to 1 diesel tech and 1 transmission tech as they lost en employee to another job. So then I could understand why it was possibly going to take so long to get it diagnosed. In all the frustration in finding a rental which was a challenge I had forgotten a few personal items in the bed of my truck. I called the service department and spoke with Roger. I explained the issue and he went above and beyond to not only go check but he even moved the clothes to the cab so no one would steal them ! I was so appreciative that he would do something that seemed so stupid and small but really helped me out. After a week or so truck was diagnosed and fixed timely. I appreciate the hard work of everyone at Whiteside Chevy. I hope they find another diesel tech to help out as there are lots of diesel trucks in my area and customers having to wait 2 weeks to get vehicles fixed or even looked at is crazy. All in all GREAT experience with my warranty issues/svc
Matthew L.
BETHESDA
Business Response
Thank you for taking the time to leave a review. We are pleased that Roger was able to assist you.
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Whiteside Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Leanne was amazing been working with her for a while to find the perfect vehicle for us she has gone above and beyond to make sure we was happy
Dakota C.
MARTINS FERRY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Confirmed Service Customer
My truck was there all day and problem was not fixed, had to reschedule and take more time off work to get it back in.
Tonya H.
MOUNDSVILLE
Business Response
Hi, we truly appreciate your honest feedback and will address the remaining issues with your vehicle later this week when you come in.
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Business Response
Thank you!
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Confirmed Service Customer
Great service, timely service, very satisfied
Patricia C.
YORKVILLE
Business Response
Thank you for your kind remarks. We strive to make every visit memorable and are pleased to hear that you were so satisfied.
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Confirmed Sales Customer
Harry was very helpful and understanding when it came time to get a bigger family vehicle. I would recommend to anyone for the great service I received.
Diamond P.
JACOBSBURG
Business Response
We are so happy that Harry was able to help you with getting into a larger family vehicle! Please do not hesitate to reach out if there is anything else we can do for you.
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Confirmed Sales Customer
I liked working with Ed Bober. No high pressure. Just business, respectful. It is too early to say whether or not I like the dealership as I have not any other interactions with, for instance, the repair department. Dealerships true character is visible only when problems develop. In my experience, that is when you know what type of business you have purchased from.
Patricia P.
WEST ALEXANDER
Business Response
Thank you, Patricia. We are pleased that your experience with our sales team was memorable and we trust that as you need service or maintenance for your Sierra that you will find our service team just as memorable.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Service Customer
the service manager henry.was very polite and kind and listen to what i said.thanks henry
Carol C.
BELLAIRE
Business Response
Thank you for your kind comments, Cheryl. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests..
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Confirmed Service Customer
Computer powered down my car… diagnostics from OnStar showed 2 problems. By the time I took the car in the alert stopped posting & Whitesides Chevy diagnostics showed nothing wrong with the car.🤞🏻 it doesn’t happen again or if it does they can find something.
Pamela S.
BELLAIRE
Business Response
We are pleased that the vehicle has rectified the situation. However, should this happen again please reach out to us and we will investigate further. We appreciate your comments and always look forward to seeing you are the dealership!