We had a problem with our vehicle and It was taken in right away to be fixed. They had had a curtsy car to take us home so we could leave the car to be fixed. Early the next day they called and said it was done.
I brought my car in for an oil change and tire rotation. I specifically asked the person at the service desk to make sure all the tires were inflated to the proper pressure (35 PSI), because on star sent me an alert that one of the tires had low pressure. When I left the service department with my car, I checked the pressure, and 3 0ut of 4 tires had low pressure. The dealer was also supposed to do some multi-point vehicle inspection. What did they inspect? What were the results of the inspection? Also there was no documentation on what the viscosity of the oil was. I hope it was Dexos at the correct viscosity. I look forward to your response.
Our first purchase from Whitesides was smooth and enjoyable. Bob was a very cordial and easy to talk to. He was very knowledgeable about the vehicles and guided us through the whole process without a hitch.